Reference

What Our Terms Conditions Cover

Your account on aabet runs on one set of rules, and they sit here in plain English. These terms cover how you open the account, how your wallet moves money through bKash, Nagad or Rocket, what we expect from each other once you start…

Terms in plain EnglishWallet and payment clausesEligibility under local lawChanges dated on this page
aabet What Our Terms Conditions Cover
TERMS SUPPORT

How To Ask About A Clause

Questions about a clause do not need a ticket queue. Reach us through live chat inside your account, by email at support@aabet, or from the help link in the mobile lobby footer — the same channels that handle wallet issues handle terms questions. Quote the section heading and the date shown on this page so the agent can pull the exact version you agreed to. If a withdrawal is being checked, keep your bKash or Nagad transaction ID close by.

Live chat from your wallet Open the chat from the wallet tab on your phone and an agent joins with your account already on screen. Ask about a clause, a held transfer or a screen you do not recognise.
Email for clause questions Write to support@aabet with the section heading in the subject line. Attach a screenshot if a page shows something different from what these terms say, and keep the thread together when you reply.
Help link on mobile The help link at the foot of the mobile lobby opens the same support options on Android and iOS, including the terms page you are reading now.
ACCOUNT CARE

How aabet Handles Your Data

The terms are only worth something if you can act on them, so the data side is kept simple. We hold your account details, wallet records and game history for as long as the account is open, plus whatever period local law requires after it closes. Everything kept is tied to your own account, and support will tell you what is on file if you ask. Cookies on this page keep your session alive and remember which version you opened — nothing more than that.

Data tied to your account

Your name, mobile number, wallet records and game history stay attached to the account, so support can answer a terms question without asking you to repeat details you have already given.

Cookies on this page

Cookies here do one job: they keep your session open between page loads. We do not sell them on, and clearing your browser data simply signs you out and asks you to log in again.

Sign-in protection

Sign-in runs on a one-time code sent to your mobile, and a device we have not seen before must clear a fresh code. Nobody from aabet will ask you for that code in chat.

Corrections and closure

Ask support to correct or close your account; the request is actioned under local law and eligible regions. Some wallet and transaction records are held for a set period, and we explain why when you ask.

Plain Answers About Our Terms

Most of the questions we get about this page come down to acceptance, duplication and money paths, so here they are answered directly. If your situation does not fit any of these, message support with the section heading and we will read the clause with you rather than point you back at the page.

Yes. Ticking the box at registration confirms you have read this page and accept it. You can close the account later, but clauses about completed transfers and wallet records still cover the period before closure.

We update this page and change the date shown on it. Keep using the account after that date and you accept the new wording. If you do not, ask support to close the account.

No. One account per person, in your own name. Duplicate accounts, shared logins or a wallet registered to somebody else break these terms, and the account can be suspended while the details are checked.

Money returns to the wallet that funded you — bKash, Nagad, Rocket, Upay or bank transfer. When the sending name does not match the account holder, the transfer is held until the check finishes.

It does. Access depends on your local law and eligible regions, and we may ask you to confirm where you are. Where the service is not permitted, an account cannot be used.

Send the request from your registered email or through live chat, naming the detail you want changed. We verify the account first, then reply with what has been updated and when.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.