What We Collect and Why We Use It
We collect the information you provide when you create and manage your account — your name, email address, phone number, and the payment rails you choose to transact with, such as bKash, Nagad or Rocket. When you make a deposit or withdrawal request, the transaction reference
-
1
tied to your mobile wallet is recorded solely to verify and reconcile that specific transaction. We do not store your bKash PIN, Nagad PIN or Rocket credentials — those stay between you and your wallet provider. Beyond account registration, we also collect device identifiers and session
-
2
data each time you access the platform from your phone or browser. This helps us detect unusual login attempts and keep your account secure. We use your contact details to respond to support requests, send account-related notices, and — where you have opted in — share
-
3
promotional updates. You can withdraw that consent at any time through your account settings. Data collected for legal compliance purposes, such as identity verification where required, is retained only as long as that obligation exists. We do not sell, lease or otherwise transfer your personal data
-
4
to third-party marketers. Sharing with service partners happens only where it is necessary to process your transactions or fulfil a support request, and those partners are bound by the same data-handling obligations we hold ourselves to. Use of this platform and the applicability of these terms
-
5
depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.